Tait's Fresh Start

Reviews

• ★ ☆ ☆ ☆ ☆
  An employee made a huge mistake with my order. I ordered sandwiches for my daughter's shower, when I asked for the crusts to be cut off IF and only IF it would NOT cost more Tait's went ahead and cut off the crusts causing the price to increase +$75! Jay, the owner, would not refund my money because in his words: We had received the correct order. I told him I said NOT to change the order if it would cost more. He as much as said I hadn't said that! Well I can assure you I will never deal with Tait's again. I would never recommend them to anyone. They are dishonest and just want to make as much money as possible at a customers expense. These new owners have sure run the reputation of Tait's into the ground.
  By Debby Greffe, May 27, 2017
• ★ ★ ★ ★ ★
  Enjoyed the apple turnover (soft and not overly sweet) and the fresh bread selection is great.
  By Darcy Peters, April 27, 2017
• ★ ☆ ☆ ☆ ☆
  My mom and I just returned from having lunch at Tait's, which she had gone to for years before it closed the first time. There were two women working: one young blonde woman and an older woman with black hair. I ordered the special, which consisted of half a sandwich, small bowl of soup and a dessert, and my mom ordered a large bowl of soup. The brunette server prepared my sandwich with no gloves on & didn't wash her hands, wiped her face with her bare hand, then continued. When it came for me to choose my dessert, the brunette server told me that dessert wasn't any pastry as it seemed but only cherry pie. I asked her if I could just have a pastry that I wanted and pay the difference and she said no. So I opted to have a bar for "dessert" for my mom to take home, and I paid full for the pastry I wanted. While all this was happening, the blonde server gave the last two bowls to other customers, which my mom had already ordered and would now not receive. The brunette waitress shrugged, did not offer us any discount for the inconvenience, and my mom had to sit there and watch me eat thanks to these servers' incompetence. To make matters worse, while we sat there unhappy and unhelped, the blonde server took out the garbage with her bare hands, then served other customers all without washing. They then talked loudly about how the sink was plugged. I can see why this joke of an establishment shut down in the first place, if they offer no customer service they don't deserve to serve customers. We will NOT ever be going back to Tait's, after years of giving them our business, because of this terrible experience and indifference from staff, and recommend that others avoid such an incident by going here. There is no point in giving business to an establishment whose employees obviously don't care about their jobs, the cleanliness of their workspace or their customers.
  By Alanna Hlavacek, December 20, 2016
• ★ ☆ ☆ ☆ ☆
  ABSOLUTELY TERRIBLE!!!!!! We had ordered two sandwich trays at an exorbitant price of over $130. When we went to pick the order up the price was over $206 . That works out to over $10 a sandwich. WE WILL NEVER PATRONIZE THIS ESTABLISHMENT AGAIN.
  By Harry Plath, September 25, 2016

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About Tait's Fresh Start in Brockville